Never Split the Difference
A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation. After a stint policing the rough st.. Lire la suite
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A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation.
After
a stint policing the rough streets of Kansas City, Missouri, Chris Voss
joined the FBI, where his career as a kidnapping negotiator brought him
face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference
takes you inside his world of high-stakes negotiations, revealing the
nine key principles that helped Voss and his colleagues succeed when it
mattered the most – when people’s lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.